• Documented current state process flows and highlighted all interdepartmental relationships.
• Delivered efficient and effective alternative operating model, as part of future state process flow designs.
• Carried out detailed operational review and identified KPI’s for benchmarking against leading practices.
• Presented the report to the APAC leadership & was subsequently engaged on a monthly retainer for project execution.

Evaluated ERP for Responsys Inc., a tech firm, gathering requirements in key functional areas for improvement.

• Extensive client interviews guided engagement decisions, including work plans, resources, timelines, and budget allocation.
• Created process maps and conducted fit-gap and root-cause analysis for technology, people, and processes.
• Facilitated vendor review through RFPs, requirements evaluation, process workshops, and presentations.
• Assisted in vendor selection process for client.
• Ensured a well-informed, data-driven approach to consulting engagements.

SIBCA engaged Millennial Partners to guide their product portfolio strategy for 5-year growth.

• Documented current state process flows and highlighted all interdepartmental relationships.
• Completed detailed gap analysis and assigned impact and priority across all gaps.
• Delivered efficient and effective future state process flows across Sales, Ops, Procurement & Finance.
• Completed cash conversion cycle review and recommended changes.
• Identified KPI’s for implementation at each process area and for benchmarking against leading practices.
• Implementation of prescribed Process, Policies and Procedures rounded of by an audit to ensure compliance.

• Document current state process flows of the sales, marketing and business development departments.
• Deliver an efficient and effective future state process flow designs in line with industry leading practices.