• Documented current state process flows and highlighted all interdepartmental relationships.
• Delivered efficient and effective alternative operating model, as part of future state process flow designs.
• Carried out detailed operational review and identified KPI’s for benchmarking against leading practices.
• Presented the report to the APAC leadership & was subsequently engaged on a monthly retainer for project execution.

Evaluated ERP for Responsys Inc., a tech firm, gathering requirements in key functional areas for improvement.

• Extensive client interviews guided engagement decisions, including work plans, resources, timelines, and budget allocation.
• Created process maps and conducted fit-gap and root-cause analysis for technology, people, and processes.
• Facilitated vendor review through RFPs, requirements evaluation, process workshops, and presentations.
• Assisted in vendor selection process for client.
• Ensured a well-informed, data-driven approach to consulting engagements.

SIBCA engaged Millennial Partners to guide their product portfolio strategy for 5-year growth.

• Documented current state process flows and highlighted all interdepartmental relationships.
• Completed detailed gap analysis and assigned impact and priority across all gaps.
• Delivered efficient and effective future state process flows across Sales, Ops, Procurement & Finance.
• Completed cash conversion cycle review and recommended changes.
• Identified KPI’s for implementation at each process area and for benchmarking against leading practices.
• Implementation of prescribed Process, Policies and Procedures rounded of by an audit to ensure compliance.

Abu Dhabi Finance is a mortgage lender and needed to get their product development, sales, marketing and BD process reviewed for analysis and future state design.

Document current state process flows of the sales, marketing and business development departments. Deliver an efficient and effective future state process flow designs in line with industry leading practices.